Why can't you ship to my address?Updated 7 months ago

Sometimes, you might receive an error message indicating that we can't ship to your address. The error message may say something like this, Your cart has been updated and the items you added can't be shipped to your address. Remove items to complete your order or Shipping not available to selected address. Our shopping cart has the most updated information since our stores are connected directly to our parcel carrier systems and custom shipping rules. If the address you want to use is in an area where our carriers are having difficulty with delivery, the carrier might recognize the address as invalid. This process helps you avoid issues with undelivered packages, long transit times, or problems with customs clearance. 

We want everyone who loves Jeffree Star products to have access to them, so if you cannot use the shipping address you want, reach out to us, and we might be able to point you to a local authorized retailer.