Magic star™ Concealer Exchange PolicyUpdated 7 months ago
We want to make sure you find the perfect shade of Magic Star™ Concealer, therefore we’re offering an exclusive exchange program for this product! If you purchase a shade and determine it’s not an exact match, simply email our customer service team via the contact form here with the shade you would like to receive.
Our team will reserve your requested shade for 30 days (due to the overwhelming demand of these items, your request is subject to availability and on a first come, first serve basis. We cannot guarantee every request will be honored!). Once you have received written confirmation your requested shade has been reserved, you will have 30 days to ship your concealer back to us. No return labels will be issued for exchanging a shade. One exchange per concealer, per order. We suggest using a tracked shipping service in the event our team requests you provide a tracking number, just in case! Once we receive your exchange at our facility, we will process and ship your requested item at no additional shipping cost. You’ll also receive a new tracking number at that point!