I couldn't find the answer I'm looking for here, what do I do now?Updated 7 months ago

Send us an email! Our customer service team will be happy to help with any other question you may have! Send your name, JSC order number (if applicable), and question to [email protected].

Our hours of operation for customer service are Monday through Friday, 8 a.m. to 4:30 p.m. PST, excluding weekends and major holidays. Our customer service teams will do their best to respond as quickly as possible, however please allow 24­ - 48 hours to receive a response. Also, we are only equipped to handle orders placed through jeffreestarcosmetics.com, any orders placed through our retailers need to be handled by their respective customer service teams.